The purpose of this Privacy Policy is to inform you in a clear and transparent manner about how we collect, use, store and protect your personal data in accordance with Law No. 09-08 on the protection of individuals with regard to the processing of personal data in Morocco.

Data controller

The data controller is: ABL Hospitality

Address : Centre D’affaire Al Majid, Numéro 13, 2ème étage, Gueliz , Marrakech, Morocco

Email: contact@moroccowelcome.com

Phone : +212 5 24 44 69 69

Data collected

We collect the following data when you use our site or interact with our services:

• Full name
• E-mail address
• Phone number
• Postal address (in case of order or delivery)
• Browsing data (IP address, pages visited, length of visit, etc.)
• Any other information you voluntarily provide us via form or contact

Purpose of data collection

The data collected is used for the following purposes:

• Responding to your requests via the contact form
• Process your orders
• Manage customer relations and provide after-sales service
• Improve the user experience on the site
• Send communications (information, commercial offers) if you have given your consent
• Comply with our legal obligations

Recipients of data

Your personal data will never be sold to third parties. It may only be passed on to :

• Our technical service providers (hosting, payment and billing services)
• Competent authorities within the framework of legal obligations.

All our partners are subject to a confidentiality obligation.

Retention period

Your data is kept only as long as is necessary for the purposes for which it was collected, unless otherwise required by law.

• Customer data: 5 years after the end of the commercial relationship
• Browsing data: 12 months maximum
• Marketing data: until you withdraw your consent.

Data security

We implement technical and organizational security measures to protect your personal data against loss, unauthorized access, disclosure or alteration.

Cookies

The site may use cookies to improve your browsing experience and analyze the audience. You can refuse cookies by modifying your browser settings.

Changes to the policy

This privacy policy may be updated at any time. The date of the last update will be indicated below. We invite you to consult this page regularly. Last update: May 12, 2025.